Catrun.lk operates as a B2C apparel e-commerce platform, providing clothing shops, brands, and garment businesses with a seamless way to sell their products and enhance online orders by directly connecting with consumers. The ‘Wholesale/Large scale Market’ on Catrun.lk functions differently from the primary online order system. Through this wholesale market, apparel merchants can sell their products more efficiently compared to regular online orders. The wholesale/large scale market follows a ‘direct purchasing system,’ allowing sellers to generate better revenue through this new opportunity. Additionally, this market expansion helps registered vendors and merchants increase their overall earnings. The best part is that vendors can sell products directly to Catrun.lk, with Catrun purchasing products from registered vendors on a cash-in-hand basis. Catrun.lk handles order management, storage, delivery, and other logistical operations, making the entire process hassle-free for vendors.
Catrun.lk wholesale terms & conditions
According to this online wholesale market for selling opportunity offer only catrun.lk registered Vendors only.
Wholesale/Large-Scale Market on Catrun.lk Catrun.lk’s wholesale/large-scale market is designed for bulk orders only. Therefore, all vendors must regularly update their product quantities by adding or uploading products to their Catrun.lk store.
2.1) When uploading products, vendors must ensure that they specify the available quantity for each product.
2.2) A minimum stock level of 15-20 units or more should be maintained.
Order Placement Process
3.1) All orders will come through your Catrun.lk store and will be properly placed via request, email, or WhatsApp.
3.2) As a registered vendor on our platform, you are required to upload products with their quantity (mandatory) along with detailed product information.
3.3) Orders will be communicated to you via email, WhatsApp, or other contact channels such as phone, Instagram, or Messenger.
Selling Wholesale/Large scale Products to Catrun.lk
4.1) When you sell your products to Catrun.lk on a wholesale/large-scale basis, ownership of all sold products will be transferred to Catrun.lk. Additionally, Catrun.lk will handle distribution and inventory management.
4.2) Once you receive an order, we will send an invoice detailing all order information, including the delivery location. You can then prepare and dispatch the products to the specified location.
4.3) To ensure smooth delivery and stock availability, we will select a convenient location for receiving the stock and notify you accordingly.
Handling and Managing Wholesale Orders
5.1) All large-scale/wholesale orders are managed by Catrun.lk. As a seller/vendor, you will receive an order invoice and must deliver the items to the specified location.
5.2) You will receive order details primarily based on stock availability (quantity), product category, colors, sizes, etc.
5.3) Catrun.lk handles the order delivery process to the respective customers and locations.
The wholesale/large-scale market on Catrun.lk operates on a 10% commission structure for all product sales. Vendors must adhere to the following payment process for orders placed with Catrun.lk.
1) Commission Structure
1.1) Catrun.lk charges a 10% commission on the total quantity of products sold through the wholesale/large-scale market. This commission is calculated based on the total order value.
2) Commission Payment Process
2.1) Before dispatching products to the Catrun.lk warehouse, vendors must pay the 10% commission fee on the total order value.
2.2) Payment method: Vendors are required to transfer the commission fee to Catrun.lk via online bank transfer or bank deposit.
2.3) Payment confirmation: Once Catrun.lk receives the commission payment, a receipt will be issued, and an official invoice will be sent to the vendor for the transaction.
3) Delivery and Order Fulfillment
3.1) After receiving the commission payment, vendors can proceed with the delivery of products to the Catrun.lk warehouse.
3.2) Vendors should ensure that all products are properly packed and labeled according to the order details provided by Catrun.lk.
4) Wholesale Order Income Collection
4.1) Once Catrun.lk receives the order and commission payment, vendors can collect their wholesale order income. The total income from the order (after the commission deduction) will be paid to the vendor as per the agreed terms.
:- If vendor agree to “online transfer/ cash in hand” catrun.lk available for that options
4.2) Payments to vendors will be processed after the products are received in the Catrun.lk warehouse and inspected for quality.
This policy applies exclusively to vendors/sellers who supply products to Catrun.lk on a wholesale/large-scale basis. Since Catrun.lk purchases products directly from vendors, returns and refunds are only applicable in cases of defective, damaged, or incorrect products as per the agreed terms.
1) Return & Refund Eligibility 1.1) Catrun.lk reserves the right to return products to the vendor if:
Products are defective, damaged, or not in usable condition. Products do not match the agreed specifications (e.g., wrong size, color, or material). Delivered stock has quality issues that do not meet the pre-approved standards.
1.2) Returns will not be accepted for: Minor variations in color, size, or design that do not affect functionality. Delays in delivery unless agreed upon in the contract. Unsold stock or inventory clearance requests from vendors.
2) Return Request & Product Collection 2.1) If Catrun.lk identifies defective or incorrect products, a return request will be sent to the vendor within [1-2] days of receiving the stock.
2.2) The return request will include: Order invoice details Issue description (with supporting images/videos) Quantity of products to be returned 2.3) The vendor must arrange for product collection from the designated Catrun.lk warehouse or agree to an alternative return method. Here mention 2 type of return methods :- i).cash return to catrun.lk and products collect from catrun.lk. ii). Re-arrange related quality product and products quantity.
3) Refund & Replacement Terms 3.1) Refund Process: If a refund is agreed upon, the vendor must process the refund within [1-2] business days of receiving the returned stock. Refunds will be adjusted against future payments or transferred to the vendor’s registered bank account. 3.2) Replacement Process: Vendors may opt to replace the returned products with correct or undamaged stock instead of a refund. The replacement stock must be delivered within [1-3] days from the return request approval. 3.3) Partial Refunds: If only a portion of the order is defective or incorrect, a partial refund may be issued based on the affected quantity.
4) Quality Control & Dispute Resolution 4.1) Quality Assurance: Vendors are encouraged to conduct a final quality check before dispatching orders to avoid returns. 4.2) Dispute Resolution: If the vendor disagrees with a return request, both parties should attempt to resolve the issue through discussion. If no resolution is reached, Catrun.lk will make a final decision based on product quality evidence.
